Trade-In your device in minutes, effortlessly

Simple trade-ins for your smartphone

samsung US Mobiles
Dial *#06# to get your IMEI number on your phone
IMEI should be 15 digits
Sorry, we can't find that device - this IMEI is not associated with any make and model.

Your device is locked. Follow instructions to remove activation lock on the web if a device is offline

  • Go to wwww.iCloud.com/find
  • Sign in with your apple ID, email address or phone number, and enter your password
  • Select the device that you want to remove from iCloud
  • Click Remove from Account

You're unable to Trade-In this device because of blocklisted IMEI. Please reach out to your carrier for blocklist removal

Usually the reasons cause a blocklisted status include
  • Reported Lost or Stolen
  • The carrier added the device's IMEI to a Blocklist
  • There is a breach of contract

The entered IMEI number is already in an order process

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Trade-In works in
4
easy steps

Step 1
Step 1
Tell us about your device
Step 2
Step 2
Get your Trade-In offer
Step 3
Step 3
Send in your device
Step 4
Step 4
Get paid

Frequently Asked Questions

Step 1 - Get a Trade-In Estimate: Visit our website and enter your device details to receive an instant estimate of how much your device is worth.
Step 2 - Ship Your Device: If you accept the estimate, we’ll provide a free prepaid shipping label so you can send your device to us with ease.
Step 3 - Device Inspection: Once we receive your device, we will inspect it to confirm the model and condition of your trade-in to match your submission.
Step 4 - Receive Payment: After a successful inspection, you’ll receive an eDisbursement card.

Anyone who is 18 years or older and lives in the United States is eligible to participate in the trade-in program.

Yes! You can cancel your trade-in before sending your device or if the confirmed value changes from the original estimate. If your device has already shipped, the trade-in cannot be canceled, but we’ll return your device to you free of charge.

Absolutely. We take privacy seriously—your personal information is kept secure and will never be shared. For more details, please review our privacy policy.

You can check the status of your trade-in anytime by logging into your Likewize account. You can access the Likewize account from the trade-in webpage.

We will inspect your device and if it is in working condition, the device will be wiped clean of all data and returned to its factory settings before being resold. Devices that cannot be traded in will either be recycled following environmental guidelines or returned to you.

We will verify whether your device has been reported as lost, stolen, or blacklisted at the time of your trade-in request or inspection at our warehouse. Should any of these issues be identified, the device will be returned to you, and the trade-in will be deemed invalid. If you believe this outcome is incorrect, please contact the Likewize customer support team via the Contact Us link located at the bottom of the page for further assistance.

Yes, Likewize does accept damaged devices for trade-in. However, it is essential that you respond to all device condition questions accurately to receive an appropriate quote.

You can trade in one device per order. To trade in multiple devices, finish your first trade-in, then start a new order for each additional device.

Likewize will determine your trade-in value based on your device’s model, lock status, and overall condition.

The trade-in value we offer is guaranteed for 14 days from the date of your quote, as long as your device is shipped and received within that period. To ensure an accurate quote, it's important to answer all device condition questions truthfully. If your device arrives in a condition different from what you described, we may adjust the value and send you an updated offer by email.

Yes, before sending us your device, please take out your SIM card to keep your personal information safe. If you accidentally leave it in, don’t worry—we’ll securely destroy it to protect your data.

No; however, you will be required to verify ownership of the device and confirm your authorization to proceed with the trade-in by accepting the terms and conditions at the time of the request.

No, we will assume full responsibility for both the original shipping costs and any return shipping charges should you decide not to accept the final proposed trade-in value.

Step 1 - Protect Your Items with Packaging Materials: To ensure your device arrives safely, carefully wrap each item separately. Use appropriate cushioning materials, such as bubble wrap or packing paper, to provide extra protection for your device during transit.
Step 2 - Securely Seal Your Shipping Box: Before sealing your box, remove any old labels or shipping markings to avoid confusion during delivery. Use plastic or nylon tape that is at least two inches wide to securely seal all openings of your shipping box.
Step 3 - Follow UPS Packaging Guidelines: For additional peace of mind and to make sure your package is prepared correctly, review the UPS packaging guidelines and tips.
Following these best practices will help ensure your shipment is handled properly throughout the shipping process.

No, make sure to only send your device for trade-in—there's no need to include any accessories. For step-by-step guidance on preparing and shipping your device, check out the Shipping Information Page.

Devices must be shipped and received within 14 days of receiving the trade-in value quote.

If your device is received after the quoted offer has expired, we will provide a revised offer reflecting the current trade-in value and the condition of your device. You will then have an additional 14 days to consider and accept the updated trade-in offer.

The device is insured in the event of loss or damage during transit, provided that all packaging and shipping instructions are followed. To initiate a claim, please contact customer support.

You will receive an email with the updated value of your device. You then have 14 days to respond if you wish to accept it. If you do not proceed or do not reply, your device will be returned to you at no cost.

If your device meets the eligibility criteria, you will be sent a revised offer via email. You will then have 14 days to either accept or decline this offer. In cases where the device does not qualify, it will be returned to you.

Once your trade-in is approved and you accept the final offer, payment will be issued via email as an eDisbursement card. This prepaid digital gift card can be used at any location that accepts it and may be securely saved in your Samsung Wallet for convenient access at any time and place.

After the final trade-in value is accepted, payment will be processed within 48 business hours.